Never miss an important call

Whether it’s an important customer or a new sales lead calling your business, you don’t want to miss that call. The chances of a potential customer trying again are slim. The damage has already been done. They are likely to find someone else who does answer the phone.

With a professional call answering service you can be sure that your important calls will always be answered and always in a professional manner.

Cheaper than a receptionist

For many small businesses, hiring a full-time reception or PA is not a viable option. By outsourcing this function you get the benefit of a full-time receptionist at a fraction of the cost.

Concentrate on running your business

Inbound calls can be highly disruptive and time consuming to deal with. A call answering service will allow you to filter out the unwanted calls and focus only on the ones that are important to your business. You can choose when to take calls or when to focus on the task in hand, which has been proven to increase productivity greatly.

Always be professional

With a professional call answering service you can be sure that every call will be answered in a professional manner. This is a big benefit for businesses who are looking to grow and want to give a professional impression at all times.

Additional administration support

Most call answering providers will offer additional services, such as diary management, order taking and other business administration tasks. Allowing you more time to focus on running your business, whilst having the professional PA support you always wanted.

Always get your messages

No more messages being passed to you on post-it notes or your colleague telling you that someone called earlier, only to be forgotten a few minutes later. With a professional call answering service, your messages will be transferred to you in a timely manner via email, so you will never miss an important message again.

No more answering machines

Answering machines are a real bugbear for many people. The reason that you make a phone call is because you want to speak to someone. To be greeted with an answering machine is only going to cause irritation.

Landline is best

Many small businesses communicate via mobile phones and may not have a landline. To be considered by your customers and prospects as an established and trustworthy business, a landline can really help. If you have a mobile phone number on your website it gives the impression that you are a one man band and may put people off. Having a landline will give the illusion that you are bigger than you are and therefore a more attractive supplier for potential customers.