Articles

Grumpy looking man on the phone

9 ways NOT to answer calls

Don’t answer too quickly or too slowly. Callers are taken by surprise if the phone is answered on the first ring, while after 4 or 5 rings they will get bored and hang up. Don’t…

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Signpost pointing to opportunity missed in one direction and opportunity taken in the other

Ready for an important sales enquiry?

Nearly all businesses want new customers and that means spending scarce budget on marketing in one way or another to increase awareness.   When they do get in touch it is important that you give the…

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