Case Study: Neos IT

Established in 2001, Neos-IT is a friendly IT services company based in the heart of the City of London’s square mile.

They have a client portfolio of successful financial houses and internationally recognised brands in London and the South East of England.

Neos manage IT on behalf of customers, that enables them to focus on things that are important to them.

Neos found that with their small team there was an issue with the continuity of human response for inbound IT support calls. Onit was able to ensure that responsiveness could be maintained in a professional and knowledgeable way.

Implementation was completely seamless and the setup was very straightforward. Putting it simply what I like most is – it works! The Onit team are reliable and professional; they adapted to meet our detailed requirements and ensured that they were able to provide a service that was indistinguishable from our internal function. If there are ever changes to our requirements, then it’s a simple phone call to discuss these and it’s done.

They are a great team and I would be really
happy to recommend them.

Greg Wright
Owner, Neos IT

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